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Online Glossary

 

Online Banking Help

Creating Recurring Transactions

 

Page Review: Creating Recurring Transactions

You have the ability to create a recurring transaction for some types of payments or transfers. A recurring transaction happens on a preset schedule that you determine. Each recurring instance of the transaction is scheduled when the previous instance of the transaction has been processed or completed and is displayed under the Accounts>Online Activity menu. You can review or delete the recurring transaction (i.e. all future instances of the transaction) under the Transactions>Recurring menu. On transactions that can be created as recurring, you may see the following expandable panel. To expand the panel, you can single-click on the double carat on the right side of the panel, or double-click anywhere in the panel.



Creating a Recurring Transaction

  1. Select the ‘Recurring Transfer’ radio button. The recurring parameters are now available for selection.
  2. Select the recurring ‘Frequency’. The choices are:

 

    • Weekly Transfer - select this option if you want a transfer to occur one or more times a week, either every week or every ‘X’ weeks.

Weekly Example:
You receive a direct deposit of your paycheck every other Friday and you want to transfer funds from checking account A to savings account B on Friday every 2 weeks.    

     

 

    • Monthly Transfer - select this option if you want a transfer to occur one or more times a month, either every month or every ‘X’ months. When you select Monthly Transfers, you have a second ‘Recur By’ selection for either ‘Days of the Week’ or ‘Calendar Days’.

Days of the Week Example:
You have a payment that is due on the last Friday of every month which will end after 24 payments


Calendar Days Example:
You receive a direct deposit of your paycheck on the 1st and 15th of every month, and you want to transfer funds from checking account A to savings account B on payday.


NOTE: If you pick a calendar day that extends beyond the number of days in a given month, that instance of the payment or transfer will always occur on the last day of the month. In the example above, although the payment day is the 31st, a February payment would occur on February 28th, and a June payment would occur on June 30th.

 

  1. Select the ‘Start Date’ – this date will generally be set to the first occurrence of the payment or transfer, but is not required to be. For example, if you establish a monthly payment on the 1st and 15th of every month, and set the start date of the 10th of the month, the first payment would be processed on the 15th, as scheduled.
  2. Select the ‘End Date’ – you can choose 1) No end date, 2) to end after a specified number of occurrences or, 3) to end on a specific date.
  3. Select ‘Continue’ – you will be directed to the Transaction Preview page and given the opportunity to review your recurring transaction. From the preview page, you can ‘Draft’ (save for later), or ‘Approve’ the transaction. You can also Send a Mobile Authorization request for approval.

Frequently Asked Questions: Creating a Recurring Transaction

 

Q: How do I cancel a single instance of a recurring transaction?
A: You can cancel a single occurrence of a recurring transaction in Online Activity. Note that each recurring instance of the transaction is scheduled only when the previous instance of the transaction has been processed or completed and is displayed under the Accounts>Online Activity menu. Find and click on the instance you wish to cancel and select ‘Cancel the selected transaction’. The transaction will be cancelled without affecting the other occurrences of the transaction.

 

Q: How do I cancel all occurrences of a recurring transaction?
A: You can cancel all occurrences of a recurring transaction by cancelling the transaction under the Transactions>Recurring menu. Click on the recurring transaction you wish to cancel and select “Cancel the selected transaction’ from the drop-down box. Click ‘Submit’ and you will be asked to confirm the cancellation.

 

Q: Can I modify a recurring transaction?
A: No, recurring transactions may only be created or cancelled. You can also cancel individual occurrences of the transaction under the Accounts>Online Activity menu.

 

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