Support: 1-877-966-7778

 

Table of Contents

Online Glossary

 

Online Banking Help

Managing Payment Templates

 

Page Review: Managing Payment Templates

Once you have saved a recipient, you can add one or more payment templates to the recipient, as follows:

  1. Enter Payment Information: Begin creating the payment template by choosing the payment type from the drop-down box, depending on the transaction types available to you. Next, enter the default amount of the payment. You can override the default amount when executing the payment, if needed. You can also add a memo or addendum that will be populated into the template and can be updated prior to sending the payment. For example, you may choose to enter ‘Invoice #’ so that you can append an invoice number to the memo each time you send a payment.
  2. Create Payment Template: The payment templates (“Existing Batch”, “New Batch, and “Single Payment") will be available based on the payment type chosen in step 1. For example, if you have access to the Payroll transaction type and choose it as the payment type, the first two options “Existing Batch” and “New Batch” will become available. However, if you choose ACH Payment as your transaction type the only payment template available is “Single Payment”.
    • Existing Batch - the recipient and payment will be added to an existing batch template. This option is only available to Payroll transactions.
    • New Batch - A new batch will be created and the payment will be added. This option is only available to Payroll transactions.
    • Single Payment - One recipient will be included in this transaction. These types of templates are reserved for transactions that are not included in batch processing. For example, ACH Payments to a single recipient, ACH Receipts from a single recipient, or Wire Transfers to a single recipient. You are required to enter a ‘Description’ for a single payment that will help you to easily identify the payment from a drop-down list.
  3. Recipient Account Information: Fill in the account information for this recipient including account number, account type, and routing number. If you already have another payment template saved for the recipient, and you want to use the same recipient account number, select the ‘Use Existing Account’ radio button and pick from the stored account numbers. Each account number is paired with the ‘Routing Number’ so the routing number cannot be edited.
  4. Enter Payment-specific Fields: Different payment types support specific additional data on the template. Examples include:
    • Payroll (not currently available) – the payroll template includes data relative to Split Payroll transactions and Employee Information
    • Wire Transfer – the wire template includes data relative to Beneficiary Financial Institution and Intermediary Financial Institution information.

  5. User Template Access: If other users within your household/company should have access to use and edit this template click on the box beside their name in the area provided.

Frequently Asked Questions: Managing Payment Templates

 

Q: If an existing account is no longer used on any payment to a recipient, will it still be kept in the system?
A: No, once an existing account is determined to be unused on any template for a recipient, it is automatically deleted from the system.

 

Q: If I don’t give template access to any users, will I be the only one with access to the template?
A: Not necessarily. Supervisors within the company may have universal access to all templates created.

 

Q: Are split payroll amounts automatically deducted from the primary payroll account? (not currently available)
A: Yes, when you split a payroll transaction, it will be processed as 2 or 3 independent transactions to the same recipient, and the split amounts will automatically be deducted from the primary payroll amount.

 

Q: Why would I enter employee information, such as the Department or Employee ID, on the template? Is that information sent as part of the payment? (not currently available)
A: The employee information is not sent with the payment, but allows you to easily sort a long list of payroll recipients on the batch payroll page.

 

© 2009 All Rights Reserved